Privacy notice

Somos Expertos



In compliance with the Federal Law on the Protection of Personal Data held by Private Individuals (the "Law"), MÉNDEZ + CORTÉS, SC, protects and safeguards your Personal Data to prevent damage, loss, destruction, theft, forfeiture, modification, as well as the unauthorized treatment of them. Hereby, we inform you of the terms and conditions of the Personal Data Privacy Notice ("Privacy Notice") related to MÉNDEZ + CORTÉS, S.C. located at Rio Tiber 87, 5th Floor, Col. Cuauhtémoc, 06500, Mexico City, Mexico.

What data we collect?

The data that you voluntarily and freely provide to MÉNDEZ + CORTÉS, SC, through our services: online, in writing, by telephone and/or by other means, may comprise but are not limited to: (i) personal data, (ii) employment data, and (iii) property and financial data. Furthermore and only if applicable, we can collect, through the data you provide us, some personal data and employment data, third parties data such as your children, relatives, additional designated cardholders, as well as the joint obligator (only if required and according to our credit policies), as well as personal references for consultation and checking of your data by MÉNDEZ + CORTÉS, SC. In order to be sure that the personal data that you freely provide, are correct and current, MÉNDEZ + CORTÉS, S.C. may collect data from other sources such as credit data companies. Furthermore, and in compliance with the credit policies of MÉNDEZ + CORTÉS, S.C., we may require a copy of your official ID along with a photograph and Proof of residency. In the case of third parties whose personal data may be collected through you, we also perform security and confidentiality measures for processing the data, in compliance with the terms and conditions provided in this Privacy Notice. You are expressing your acknowledgement that your personal data will be treated in compliance with the terms and conditions of this Privacy Notice.

What do we use your data for?

The collected personal data is intended to be used ,but not limited to, the following purposes: (i) identification and checking purposes, (ii) contacting, (iii) processing of your credit application, (iv) offering and delivering our goods and services, (v) identifying your purchasing history, and other analogous purposes. In the gathering and processing of personal data that you provide us, we comply with all the principles established by the Law (Article 6): legality, quality, consent, data, purpose, loyalty, proportionality and responsibility.

With whom do we share your data?

MÉNDEZ + CORTÉS, S.C. may hire one or more third parties as service providers to support the promotion and commercialization of our goods and services, management and administration of Personal Data collected online, or by any other means, as well as for purposes of checking the data that you provide us. Thus, MÉNDEZ + CORTÉS, SC may transfer the data to said third party(parties) without a commercial purpose while complying with the provision of the contracted services. Furthermore, MÉNDEZ + CORTÉS, S.C. will not commercialize, sell or rent personal data related to you or a third party without prior consent. On your behalf, it is understood that you have given your consent to the transfer of your personal data, if you do not expressly oppose them being transferred. The personal data that you provide to MÉNDEZ + CORTÉS, SC, may be compiled and secured in a database exclusively owned by MÉNDEZ + CORTÉS, SC The links to external sites form our online portal are not the responsibility of MÉNDEZ + CORTÉS, SC. Therefore, we do not assume any responsibility related to the content and privacy policies of said sites.

What safety and control measures do we use for the protection of your personal data?

MÉNDEZ + CORTÉS, S.C. has implemented administrative, technical and physical security measures in order to protect your personal data, these are the same methods to which we are asking our service providers to comply. The protection of your personal data privacy is especially important to MÉNDEZ + CORTÉS, SC. Thus, when we have the knowledge of personal data, its treatment always complies with the guidelines and requirements of the Law.

What is the department responsible for the management and administration of personal data?

The department responsible for the management and administration of personal data is: " Administrative Services ", which can be contacted by email: or directly at our offices in Rio Tiber 87, floor 5, col. Cuauhtémoc, 06500, Mexico City, Mexico.

How can you exercise your arco rights and withdraw your consent?

In terms of the Federal Law on the Protection of Personal Data held by Private Individuals, as of January 6, 2012, you can start the ARCO rights protection procedure before the National Institute for Transparency, Access to Information and Personal Data Protection (INAI) within 15 days after MÉNDEZ + CORTÉS, SC responds your request , or when MÉNDEZ + CORTÉS, S.C. does not respond your request after the term indicated by the Law. As the holder of personal data, you may apply the ARCO rights (access, rectification, cancellation and opposition to the processing of your personal data), or withdraw the consent that you have granted to MÉNDEZ + CORTÉS, SC, for the processing of your personal data, directly sending your request to the area of "Administrative Service" via email to: . Said request must contain at least:
(a) name and address to communicate the response to your request;
(b) documents proving your identity or, where appropriate, legal representation;
(c) the clear and precise description of the personal data with respect to any of the ARCO rights,
(d) the express statement to withdraw your consent for processing your personal data and therefore, for not being used;
(e) any other element that facilitates the location of personal data. Amendments to the privacy notice. We reserve the right to amend this Privacy Notice at any time. In case there is any amendment in this Privacy Notice, you will be informed through our portal: